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Shipping & Returns Shipping & Returns

We are pleased to announce our promotion on free shipping for the month of October. Standard shipping includes costs for third party transit and all product-handling costs. Standard delivery for shipping will arrive within 2 to 3 days, following credit card authorization. Standard deliveries are handled by either Saratoga Estate, New Zealand Courriers, FedEx or DHL based on availability.

All wine shipments require a signature for receipt. Signatures must be obtained by individuals over the age of 18 years with valid identification.

Shipping charges are calculated when you check out. Where online tracking is available, the tracking link is included in your "Invoice Confirmation" e-mail. Tracking may take up to 24 hours to appear in our system due to delays in receiving information from carriers. In instances where one or more items in your order is not available for immediate shipment, we will notify you and offer a substitution recommendation or offer to hold your order until all items are available for shipment.

Unfortunately, we cannot ship alcohol to PO Boxes or APO/FPO addresses.

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